On the American job market today, it is not only technical skills but also social skills that are in demand. If a candidate has poor "social skills", so are his chances of getting the job.
Social skills refer to all the personal characteristics and the acquired skills that contribute to good social interaction. These can include self-discipline, people skills, tolerance, teamwork, language skills, commitment and conflict resolution skills.
If one or another co-worker does not have these qualities in the workplace, they can attend a seminar and acquire these highly valued skills. Their visit or attendance in a self-help program or conflict management seminar is worth the effort, for example, simply because you are able to get a certificate of attendance after having completed the said conflict management seminar. This certificate can be of good use to you when you present it to your boss or to a future job application along with other pertinent documents. It will then be your gate pass or evidence of your social skills.
Conflict management refers to all measures needed to be done or has been done in order to avoid an escalation of an existing conflict. In the seminars offered by different operators, students learn everything about the subject of conflict. The goal of the intensive training is to learn in general, how to deal with various conflicts in various situations. That the principle of avoiding conflict situations is impossible, as is a central message of a Conflict Management Seminar. Instead, the participants will be trained to recognize conflicts in time and deal constructively with them. Strategies for conflict avoidance and prevention are also part of the compulsory module seminars.
The offer is aimed primarily at managers, but also to others in positions of responsibility. But not only professionals and job seekers benefit from soft-skill seminars in general. Also and above all, students should still seek during the study to expand their social skills.
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